Friday, August 23, 2013

How to create custom greetings on Google Voice

[Nerd Scale: 2 out of 5 pocket protectors]
 
Are you using Google Voice?  Many of my small business clients are and I have
to tell you I am a big fan.   There are so many incredible features that Google Voice offers, including email/text notifications of missed calls or voice mails.  It is amazing that a free service exists that gives a small business many features that larger companies enjoy from their high-priced phone systems.

One of the features I enjoy the most from Google Voice is the ability to create customized voicemail greetings.  I am fond of the idea of creating customized greetings for each client you may have as a way of personalizing the voicemail experience.  Sure, it's not necessary, but kind of cool.
 
It's a bit tricky out of the box trying to figure out how to do this, so this week's blog will show you the steps:
 
(1) Log into Google Voice at https://www.google.com/voice
 
(2) Create a contact for the intended recipient of the customized greeting to your Google Contacts by choosing Google Contacts | New Contact | add new contact info
 
 
 
 
 
 
 
 
 
 
 


(3) Record a customized greeting by going to the GEAR icon | Settings | Voicemail & Texts | Record New Greeting
 
 
 
 
 
 
 
 
 
 
 


(4) Add the customized greeting to the contact by searching for the contact's name in the search bar and applying the appropriate greeting to their contact:
 
 
 
 
 
 
 
 
 
 
 


Now, every time the client calls you from the numbers listed in their contact information and reaches voicemail, they will receive the customized voicemail greeting.   That could make the voicemail experience for you client just a bit more pleasant.

5 comments:

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  2. Wow, that's really an interesting and creative way to create a custom voicemail greeting and I will sure try it next time and see how good it is actually.

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  3. When creating or updating your phone system recordings its important to consider the Voice that will record the messages. Why not choose a professional voiceover artist to enhance the sound and image of your company? See more creative professional voicemail greetings

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